SnapMonkey servers down due to citywide power outage
You may be wondering why SnapMonkey is down, and why your SnapMonkey website is not working. There is a citywide power outage due to an underground explosion just a block from the building where our servers are located in VanCouver Canada. The fire is impacting one of the main internet hubs on the West Coast
Our servers are located at The Harbour Centre data center at PEER 1. PEER 1 has been advised by the Harbour Centre building that BC Hydro will restore power at approximately 3pm PST.
Although backup power for our servers have kicked in, there is not an internet connection currently available to those servers until the city lifts the power outage.
You can read more about the fire here:
http://www.canada.com/vancouversun/news/story.html?id=92275acb-1e0b-4ff8-b2b6-f0731881009a
Please know that all the information on your websites remain safe and secure, and your website will be running normally once the citywide power outage has been lifted.
Keep up on the website support blog
Our telephone number is 303-338-1552
Rita Wilhelm
UPDATE: I hear that BC Hydro will restore power any minute. Currently it is 4:11pm MST
UPDATE: Websites are running normally again as of 5pm MST
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